ANALYSIS VERDICT
Retell AI leads on autonomy (72 vs 67), while PolyAI has no verified price. Select PolyAI for superb background noise tolerance in realistic phone environments; consider Retell AI if you prioritize state-of-the-art conversational turn-taking.
| Metric / Feature | PolyAI Visit poly.ai ↗ | Retell AI Visit retellai.com ↗ |
|---|---|---|
| Autonomy Score (AES) | 67/100 Core 79 · -12 setup | 72/100 |
| Value-to-Cost Ratio | — | 5.40 |
| Starting Price | Not verified | $0/mo |
| Pricing Model | enterprise | freemium |
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Pricing tier comparison
PolyAI tiers
Team Pilot
$500 /mo
- Superb background noise tolerance in realistic phone environments
- Standard CRM integration
- Up to 5 active rep seats
Commercial Scale
$1,000 /mo
- Full autonomous pipeline workflows
- Dedicated customer success manager
- Unlimited data lookups
Global Enterprise
Custom /annual custom
- Custom enterprise SLA & security audit
- Dedicated IP pool / private cloud
- Custom webhook orchestration
Retell AI tiers
Pricing tiers unlisted.
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