ANALYSIS VERDICT
Deepgram leads on autonomy (73 vs 67), while PolyAI has no verified price. Select PolyAI for superb background noise tolerance in realistic phone environments; consider Deepgram if you prioritize industry-benchmark nova-3 speech recognition accuracy.
| Metric / Feature | PolyAI Visit poly.ai ↗ | Deepgram Visit deepgram.com ↗ |
|---|---|---|
| Autonomy Score (AES) | 67/100 Core 79 · -12 setup | 73/100 Core 83 · -10 setup |
| Value-to-Cost Ratio | — | 5.89 |
| Starting Price | Not verified | $0/mo |
| Pricing Model | enterprise | freemium |
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Pricing tier comparison
PolyAI tiers
Team Pilot
$500 /mo
- Superb background noise tolerance in realistic phone environments
- Standard CRM integration
- Up to 5 active rep seats
Commercial Scale
$1,000 /mo
- Full autonomous pipeline workflows
- Dedicated customer success manager
- Unlimited data lookups
Global Enterprise
Custom /annual custom
- Custom enterprise SLA & security audit
- Dedicated IP pool / private cloud
- Custom webhook orchestration
Deepgram tiers
Pay as you go
$0 /month
- Free $200 credit, then pay-as-you-go
- No minimums, no expiration, no credit card required
- Speech-to-text from $0.0077/min (Flux STT / Nova-3)
- Text-to-speech from $0.0150/1k characters (Aura-1)
- Voice Agent API from $0.075/min
- Up to 150 concurrent streaming STT connections
Growth
$4,000 /year
- $4,000+ / year pre-paid credits against usage
- Save up to 20% across STT, TTS, and Voice Agent
- Up to 225 concurrent streaming connections
- Volume discounts
Enterprise
Custom /custom
- Custom volume commitments & discounted rates
- Self-hosted VPC / on-prem container deployment
- HIPAA BAA & enterprise SLA
- Custom concurrency & named account team
Neither quite right? Tell us your team and budget and we'll pick the top 3.