Dialpad Ai

AI-powered cloud business phone and contact center with real-time transcription, sentiment analysis, and live coaching.

Dialpad Ai's AI Sales Index badge Ranked #16 of 16 in Voice AI & Inbound Calling by Autonomous Execution Score. Only the top 3 earn a ranked badge. How badges work →
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Dialpad Ai is an autonomous voice AI and telephony agent platform. It achieves an Autonomous Execution Score of 59/100 and integrates natively with Salesforce, HubSpot, Zendesk. Its key operational strength is real-time live call coaching prompts based on competitor mentions, while primary tradeoffs include more of a human copilot than a fully autonomous voice SDR.

Autonomy
59/100
Value
—
From
Not verified
Pricing
paid
Updated
Nov 2026

Strengths

  • Real-time live call coaching prompts based on competitor mentions
  • Instant transcription and post-call action item summaries
  • Reliable carrier-grade telephony

Tradeoffs

  • More of a human copilot than a fully autonomous voice SDR
  • Advanced AI features require Pro/Enterprise plans

Integrations

  • Salesforce
  • HubSpot
  • Zendesk
  • Google Workspace
  • Microsoft 365

How this score is built

Autonomy base
(100 − 45 human effort) × 0.8
Integrations
+15
Setup friction
−0
Value inputs
25 features, 4.5 rating

Human effort, feature count and rating are editorial estimates, not test results.

Evidence

Price not yet verified against the vendor's pricing page.

Pricing tiers

Starter
$15 /mo
  • Real-time live call coaching prompts based on competitor mentions
  • Standard API & webhooks
  • Core data/outbound allowance
Growth
$33 /mo
  • Multi-user team workspace
  • Bi-directional CRM synchronization
  • Priority processing queues
Enterprise Scale
Custom /custom
  • Unlimited volume & custom concurrency
  • Custom data waterfall prioritization
  • Dedicated account manager

Dialpad Ai alternatives

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Retell AI Voice engine for conversational AI with native speech-to-speech models and turn-taking logic.725.40$0/moCompare ↗
Daily Real-time voice and video APIs with optimized serverless runtimes for conversational AI bots.716.63$0/moCompare ↗

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